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LT.Solutions
LT.Solutions · Documentation

Find the right documentation.

Choose a product, an unreleased application or an implementation resource. Every guide published on this subdomain starts here.

Published documentation

Guides published on this subdomain.

Three products are documented here. Start with installation and configuration, then move into the product-specific reference material.

Live
Foundation and architecture

LaunchPad

for Jira Service Management

Scan Jira Service Management, choose from 13 proven service models, and install typed Jira Assets structure without changing what already works.

Open LaunchPad documentation
Free / Live
Knowledge and adoption

Second Chance

for Jira Service Management

After a request is submitted, surface matching articles from the connected Confluence knowledge base, ranked by confidence. Forge-native and read-only.

Open Second Chance documentation
Free
Reporting and analysis

Asset Sync

for Google Sheets™

The documentation is published.

Pull Jira Service Management Assets objects into Google Sheets as saved reports refreshed on demand. It reads from Assets and never writes back.

Open Asset Sync documentation
Elsewhere and unpublished

Documentation that lives somewhere else, or is not published.

These are not documented on this subdomain. LT Census is documented on the main website. The Blueprint Library has nothing published, so nothing here opens a guide that does not exist.

Product family

LT Census

Connect + Discovery
Not released

Two built products with different capabilities and trust boundaries. Both are documented on lt.solutions, not here.

Built / Pre-release
Known-source connections

LT Census Connect

Runs inside Atlassian Forge

Synchronises Apple Business Manager and Zluri into Jira Service Management Assets.

Read on lt.solutions
Built / Pre-release
Environment discovery

LT Census Discovery

Operated by LTS outside Atlassian

A provider-neutral engine that discovers Google Cloud. AWS and Azure are not built.

Read on lt.solutions
Not yet published
Governance and compliance

LaunchPad Blueprint Library

for Jira Service Management

Ready-to-deploy schema packs, compliance models and governance blueprints. The Enterprise tier layers the NIST CSF schemas on top.

No documentation published yet.
Methods and references

Two LaunchPad offers, clearly separated.

Playbooks package the implementation method. Enterprise is a distinct premium tier and governance reference.

Implementation methodPaid IP

LaunchPad Playbooks

Implementation IP, not an app

Self-guided implementation IP: discovery and workshop guides, decision logs, operating routines, templates and training paths for teams using LaunchPad.

Explore Playbooks
Premium subscriptionNot released

LaunchPad Enterprise

For Atlassian Premium customers

The NIST CSF 2.0-focused LaunchPad tier structures controls, evidence and scoped assets in Jira Assets. Framework-ready structure is not a compliance claim.

Open Enterprise reference
Documentation support

Can’t find what you need?

Ask about onboarding, an implementation engagement, or a requirement the current guides do not cover.

Browse FAQTalk to us